Immediate reminders can be used to create a variety of messages including sending a new reminder when an employee is arriving soon to perform a service, to alert a client about a missed appointment, and much more!
You can create an immediate reminder with a message like the example below:
“Hi {{First Name}}! Our repairman will be arriving for your appointment within 1 hour.”
To send an immediate message like the example above, you’ll want to do the following:
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Go to the New tab to create a temporary appointment.
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On the Appointment Form, enter the client’s personal information (ie. full name, phone number, and/or email address) and select the Reminder type (ie. text, email, or both) on the Appointment Form for the kind of reminder you want to send.
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Select the desired reminder template or click on Set Custom Message in the Messages(s) drop down menu.
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Click the orange Save button to create the new temp appointment and send the immediate message.
As long as the temp appointment is created within 1 hour of the actual appointment time, the reminder will be sent out immediately.