The Best Way to Confirm Appointments

After getting reminded about appointments, your clients easily confirm appointments by text message or email. Your confirmed appointments automatically show with a check mark in GoReminders.

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Text Appointment Confirmations (and email, too)

Appointment reminder schedule
Your clients easily confirm appts via text message

Customers and clients love receiving appointment confirmation text messages. They’re impressed that you thought ahead to take care of confirming client appointments. When they get the reminder, they reply to send text confirmations for appointments ("reply C to confirm").

For email reminders, the appointment confirmation email template has a button to click to confirm the appointment. If you have appointments to confirm with customers for any kind of visit or event, you can customize the template to fit your needs. Our appointment scheduling software is the easiest way to get clients to confirm their appointments.

Automated Appointment Confirmations

Appointment confirmations in GoReminders
Save time, only follow up with unconfirmed clients

An automated system is the best of all methods used when confirming appointments. The reminders have built-in appointment confirmation wording for text reminders of an appointment — your friendly appointment reminder template will be professional and helpful. When you have the Confirmations feature enabled, GoReminders automatically adds "Reply C to confirm or R to reschedule" (rescheduling is optional) at the end of the text reminder message. In the email reminder message there will be a “Confirm” button and “Reschedule” button. The appt confirmations work seamlessly with our recurring appointment reminders so your customer will be asked to confirm every time you have a repeating appointment. You can ask for confirmations in any language because we support multilingual appointment reminders.

Clients Confirm Appointments

Email appointment confirmation buttons
Button to confirm appointments in email reminders

If your client confirms the appointment when they get the first reminder, they won’t get prompted to double-confirm again. The automatic "Reply C to confirm..." message and Confirm/Reschedule buttons do not get added to the second and third reminder messages if the client already confirmed. You can also set the status of the appointment to “Confirmed” from within GoReminders if your client calls you to confirm the appointment. Your confirmed appointments automatically show with a check mark in our calendar reminders app.

Appointment Confirmation Notifications

When people confirm or want to reschedule an appointment, we'll send you an email or text message to your cell phone — whichever you want. You're always in the loop on who has confirmed appointments and who requested to reschedule or cancel, saving you time and avoiding downtime at the last minute due to appointment no-shows.

People Love Our Confirmation Features

Here's what someone said about their favorite part of GoReminders:

"I like knowing in advance when my clients can't make their appointments, which gives me time to schedule someone else in their place!"
Another person said,
"The thing that I love love love is how there is an option for the individual staff members to each receive confirmations to their own phone/email. I know that we have found real value in your services and next month we are going to change our membership to yearly."
Someone else said,
"I really like that clients can confirm an appointment or indicate that they need to reschedule via SMS message reply!"

Customer Feedback

"We do IT consulting and our customers are business owners, so we all have a ton going on. Missing an appointment using GoReminders is impossible. If we forget about an appointment, GoReminders is there to remind us and our customers. I love that it does text message & email reminders!" - Jose Hossein, Executive Director at ON Drive Techs

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