The 12 Best Appointment Reminder SMS/Text Message Templates

We live in a world where nearly every person you interact with owns a mobile phone, and some businesses are smartly choosing to take advantage of that fact by offering SMS/text message appointment reminders to their customers. Rather than wasting valuable time calling each individual customer — or getting sent straight to voicemail — having an automated text message appointment reminder is both effortless and efficient, and can be modified to match the tone of your business no matter what industry you’re in. It’s also a brilliant way to engage with your customers without utilizing any resources, essentially eliminating the risk of losing time and money simply by sending out a few hundred characters. 

The type of text reminder you send to your customers will largely depend on what industry your business operates under. A law firm’s SMS/text message might not have any resemblance to that of a tattoo shop for obvious reasons, but the underlying value is always the same: reducing the risk of no-shows so that your business doesn’t waste any of its resources. In fact, using a text reminder platform has been consistently proven to eliminate no-show appointments of up to 90%. That’s huge!

If you’re ready to stop playing the game of phone tag, consider using one of the below appointment reminder SMS/text message templates. We urge you to take things one step further by asking your customers to reply or confirm appointments, that way your business can rest easy knowing your schedule is filled with paying clients who will show up on time.

When choosing an SMS/text message template, try imagining your business as a person. Who do you want your business to be? Laid-back and casual, or more formal and prompt? Witty and fun, or a bit more serious? Once you have a general idea of what tone you want your appointment reminder text message to take, you can then narrow down which template is the best fit for your business. Check out the below appointment reminder text message templates to see which best fits your business. 

Appointment Reminder Templates

All these templates can be copied and pasted into GoReminders. Anything that looks like {{This}} is a template tag that will get automatically filled with the correct customer and appointment details.

• Hello {{First Name}}, this is a friendly reminder for your appointment with (Business Name) on {{Date}} at {{Time}}. Please reply C to confirm. [Test this template now]
• Hello {{First Name}}, this is a friendly reminder for your appointment with (Business Name) on {{Date}} at {{Time}}. Please reply C to confirm – or reply with questions or if you need to reschedule. [Test this template now]
• Hello {{First Name}}, this is a friendly reminder for your appointment on {{Date}} at {{Time}}. Please reply C to confirm or call (Phone Number) to reschedule. Thanks, (Business Name) [Test this template now]
• Hi {{First Name}}, this is a reminder for your upcoming appointment on {{Date}} at {{Time}}. Please remember to bring (Important Documents) with you. Please reply C to confirm or R to reschedule. Thanks, (Business Name) [Test this template now]
• Hi {{First Name}}, this is a reminder for your upcoming appointment on {{Date}} at {{Time}}. Please remember to bring (Important Documents) with you. Please reply C to confirm or call (Phone Number) to reschedule. Thanks, (Business Name) [Test this template now]
• Hi {{First Name}}, this is a reminder for your upcoming appointment on {{Date}} at {{Time}} with {{Staff Name}} at (Business Name and Address). Please reply C to confirm. [Test this template now]
• Hi {{First Name}}, you have an appointment on {{Date}} at {{Time}} at (Business Name) with {{Staff Name}}. Please reply C to confirm or R to reschedule – or reply with questions if you have any. [Test this template now]
• Hi {{First Name}}, this is a friendly reminder for your upcoming appointment with {{Staff Name}} on {{Date}} at {{Time}}. Please reply C to confirm or call (Phone Number) to reschedule. Thanks, (Business Name) [Test this template now]
• To confirm your appointment with (Business Name) on {{Date}} at {{Time}}, reply C. Click her to add to your calendar: {{Calendar Link}}. Reply to this text or call (Phone Number) to reschedule. [Test this template now]
• Hi {{First Name}}, please confirm your appointment with (Business Name) on {{Date}} at {{Time}} by replying C. Please call (Phone Number) to reschedule. [Test this template now]
• Hi {{First Name}}, we’re looking forward to seeing you on {{Date}} at {{Time}}! Please reply C to confirm or call (Phone Number) if you need to reschedule. We’ll see you soon! Thanks, (Business Name) [Test this template now]
• Hey {{First Name}}, this is a friendly reminder for your upcoming appointment on {{Date}} at {{Time}} with {{Staff Name}} at (Business Name). Please reply C to confirm. We can’t wait to see you! [Test this template now]

Final Thoughts

It’s time consuming to send out these reminders yourself. Use an automated system like GoReminders so it’s 10X faster and the software does it for you automatically. It’s quick to set up and even easier to use. Within just 30 seconds, you can have reminders automatically sending to your clients, using any appointment reminder templates you want.

Sign up for a free 14-day trial of GoReminders today to start eliminating appointment no-shows and boost your scheduling workflow.