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Text reminders – easy & automatic service

Let GoReminders keep track of when to send a text message reminder to your customers. Then you can relax and be ready for when customers show up.

Text Reminder Service for Business

Text reminder (also txt reminder) [noun]: an electronic SMS reminder text message sent to a mobile phone for the purpose of reminding someone to do something; often used instead of a phone call reminder. Example: “GoReminders text reminder software automatically sends each of customer a text reminder before an appointment to save you time.”

Send text reminder, email reminder, or both

Send text reminder, email reminder, or both

Text Appointment Reminders

GoReminders is the easiest way to get started with automatic text message reminder notifications for your clients. You can schedule your appointments a month in advance or a day before, and GoReminders is smart enough to know when to send text appointment reminders to your clients.

A recent study at the University of Kentucky about text message appointment reminders and reducing no-shows found that “Cost-benefit analysis yielded a potential 1:6 return.” Just from text messaging reminders. That’s a 6X return on investment – simply by using a business text messaging service! For example, if you take our $20/month plan, a 6X return would mean an extra $1,440 in money you made over the year. Many of our users find that GoReminders saves them even more money than that when sending reminder texts. We think the ROI is even better than 6X for GoReminders users because we make it so inexpensive to send text reminders. When we did a survey, the average amount of revenue saved was an astounding $27,404 per year using our reminder app that sends texts. That seems crazy at first glance, but the amount of money lost by no-show and no-call appointments is much larger than it seems. It’s like watching a leaky faucet – it seems like just a trickle, but if you plug the drain (or check your water bill) you’ll quickly see how much it builds up. And since our appointment reminder software has a completely free trial, you’ll be able to see the impact on saved time and increased revenue when you test it out.

“Findings show text messaging is effective in reducing no-show appointments and is cost beneficial. Technology including text messaging is becoming common practice and its use is supported by current evidence-based research. Utilizing high-tech methods such as text messaging reduces no-show rates, is cost-effective and increases clinic and provider productivity.”

It’s been very well received! My customers like getting a text over a call. It’s very user friendly, I needed that and love it!

Mary Hacker Bickerstaff, Profiles Hair Salon

As a very busy mom, wife and business owner, GoReminders has been a game changer. Our days feel less chaotic, more productive and business is up!

Kayti Lomeli, Financial Advisor

Customizable text reminder schedule

Customizable text reminder schedule

Appointment Reminder Text

Text reminders are by far the most popular customer reminder method among GoReminders remind text service users. The other options are Email, Both Text & Email, and None. You can decide on the reminder method based on what each customer wants, and our email (yes, GoReminders is also an email reminder service) & text reminder system will remember that choice so it’s less work for you. This is the easiest-to-use calendar reminders app that’s always updated to save you time.

Need to be reminded too? We can do that. Just set the option to send yourself a reminder and each time your clients get reminded, you do too.

Appointment Reminder Text Message Sample Template

Our appointment reminders are sent via automated text messages. You just set up the appointment, set all the options, and when you want your customers and/or staff to be reminded, and our text message reminder system takes care of the rest. Use customizable reminder templates for all types of different reminders. Here’s a sample template that you could text to your customers:

You have an appointment with {{Staff Member}} at {{Time}} on {{Date}}.

Please reply with R to reschedule, C to confirm, or X to cancel.

Customizable message templates

Customizable message templates

Appointment Reminder Email

At GoReminders, we know different types of business make use of different types of reminders, so we offer email in addition to text reminders. You can even send both at the same time if you’d like. Email reminders help your customers show up on time and ready to go, and not only that, it leaves a strong impression when a customer sees your message in their inbox. They really appreciated the convenience of it, and they’ll be impressed with your professionalism.

Appointment Reminder Email Sample Template

Here’s a template for a typical appointment reminder email:

You have an appointment with (Company Name) at {{Time}} on {{Date}}.

Please reply to this email with to reschedule, to confirm, or to cancel.

Then you would receive a confirmation email which looks something like this:

(Customer Name) confirmed an appointment for (date) at (time).

Location: (Location set by you)

Staff: (Staff member set by you)

Text Reminder App

A text reminder app like GoReminders is an easy way for your clients confirm appointments. They just reply “C” to confirm and the appointment will show a check mark in the calendar! If you want, you can also allow your clients to automatically cancel and reschedule appointments via text by having them reply “X” to cancel and “R” to reschedule. Cancelled and rescheduled appointments are clearly marked in GoReminders with an icon and different colors. GoReminders also supports multilingual text reminders in any language and recurring text reminders.

Need to market your services via text? Use our message blast feature to send out promos, announcements, offers, and more! GoReminders is more than just a text reminder app. We’ve got a full suite of features to suit every business, all in one easy to use app.

Use the GoReminders text message reminder system for your appointment book, and never worry about remembering to send text message reminders to a customer – your phone doesn’t even need to be on. That saves you time & makes you money. We’re also an appointment booking app, so your clients can book their own appointments, or you enter them in yourself. Try it free to see the beautiful simplicity of our auto text reminder service on iPhone, iPad, Android, Mac, PC (Windows), and any web browser on any computer. Literally 30 seconds to get setup and you’ll be entering appointments – fastest and best text reminder app for iPhone and Android.

Note: There are tons of scheduling platforms saying they are text reminder services — they often have very limited text reminder functionality (for example, people often can’t reply to text reminders). We are a true text message reminder service with full, powerful functionality that is easy to use!

Missing an appointment using GoReminders is impossible. If we forget about an appointment, GoReminders is there to remind us and our customers. I love that it does text message & email reminders!

Jose Hossein, Executive Director at On Drive Techs

I’ve been using this service for several months and my clients comment about it daily. They love the reminders and I love that I can add a message for particular clients. They also make changes that I love all the time!!! Quick and wonderful customer service. A+++++!

Janelle Lynn, Lush Hair Salon

How to send SMS client reminders with GoRemindersArrow

GoReminders makes it extremely easy to send SMS client reminders. You don’t need to have your iPhone or Android or computer on at the time the reminder gets sent or anything. You don’t need to do anything to trigger the SMS text reminders—after the appointment is scheduled in GoReminders, our system automatically sends the reminder to your client based on your account settings.

How to write a reminder text messageArrow

The best reminder text messages are short and informational. Keep it less than less than 140 characters to avoid it getting broken up into multiple chunks on some phones and carriers. That can happen if the message is longer than 160 characters, but we recommend your templates be less than 140 characters because your reminder message will often include template tags which means the actual message might be longer than the template when the tags get replaced with real info (such as someone with a long first name). GoReminders allows longer reminder message templates if you do need extra room.

How to send a reminder text on iPhone or AndroidArrow

We send our automated text message reminders for you behind the scenes, regardless of whether you’re on an iPhone or iPad or Android or computer.

Can you remind me via text message?Arrow

Yes! You have the option of getting text or email reminders for yourself and staff members.

Can I send text reminders to multiple people at once?Arrow

Yes! Our group scheduling app allows you to remind a few people or many people at once. If you’re looking to do text marketing in addition to, or instead of reminding people, we have that covered too. Our text blast app is a great way to keep your customers engaged with your business via coupons, announcements, promotions, or any other kind of marketing you can think of.

See Why People Love Our Text Reminder Software

We purchased GoReminders in order to have the ability to contact our clients for reminders of appointments. We have seen a decrease in missed appointments. In today's world most clients use their cell phones for scheduling. This program allows us to notify and remind without having to use employee hours to personally phone them. The system is easy to use and is constantly upgrading to make the process more streamlined. I would recommend this program for any business that uses appointments

Debra Daly-Maddox, Cooksey & Cooksey Law Office

After trying out several different options, I landed on GoReminders for the office’s appointment scheduling software. Right away we noticed the time and money that GoReminders saved me. Clients also loved getting reminders ahead of their appointments! Now we’re down to just 1 no show per week.

Judy, Middle Way Health Family Counseling

One of the biggest issues I really had was tracking down my clients—unless I was able to confirm and respond the moment I got their texts, which I don't often have time to do, I’d have to go back. With GoReminders I can literally save 1-2 hours of time a day, because I'm able to input their information quickly and confirm their appointment at the exact moment without having to take that 10-15 minutes to go into a system, create their profile, input their reservation information, etc.

Anna Golda Yu, Work & Tot

I researched quite a few reminder programs and chose GoReminders because it gave me the ability to have data and messages stored for repeat use. I like being able to have several messages saved as we need to remind volunteers of different roles that they have within our organization. We frequently schedule ahead of time and then send the schedules to the volunteers who don’t always put the events on their personal calendars. Now I have a way to gently remind them as the date they are needed gets closer.

Judy, Administrative Assistant

One challenge for our tattoo shop was last-minute cancellations from clients who made an appointment but didn’t quite know what they wanted. This left valuable appointment slots empty for my in-demand studio and was causing us to lose money. Since implementing the GoReminders online scheduler tool as my tattoo shop app, we have been able to schedule text messages to remind clients about their appointments several days in advance, prompting them to make any final decisions about their tattoos. If a client needs to cancel, the empty slot then has time to be filled by another eager client.

Carlos Ortiz, Aztek Ink

I’ve been using Go Reminders for my massage business. Nothing is more annoying than remembering to send reminders to clients so they don’t miss their appointments. Go Reminders is easy to use and has a clean feel and look. A couple things that I like are the appointments go into my Google calendar, I also like that you can edit your reminder message template. Lots of other services do not let you edit.
They always seem to be working on things to make your life easier.

Tony Shannon, LMT

I started using GoReminders about 3 weeks ago. This is the best reminder service out there hands down.
I own two different companies, and Jonathan from GoReminders showed me how to make two different templates to be able to send two different reminders so i can send one message to my tinting customers and a complete different message for my cell phone customers. Their support is out of this world at how quick they reply to you and how quickly they help you get set up right.
My customers love that they can quickly look at the text, type the letter C to confirm the appointment which then alerts me that the customer has confirmed and will be there, or they can type the letter R and it will message me that the customer needs to reschedule and give me their phone number so that I can quickly call the customer and reschedule.
I’ve tried about every system out there and this one will not be beat I promise.

Wes Buttram

My clients and I are loving this program! It is nice and simple with a very straight forward user interface. As a business consultant, I am always looking for technology to improve efficiencies for my clients. I researched three different reminder applications and GoReminders was the most compatible for my client who does multiple scheduled daily deliveries to repeat customers on a varied rotation basis. This app also delivers reminders without them having to be sent through a cell phone which was critical for my client as they didn’t want the text messages being sent from a cell phone. Having the option to use the application in the App or on a Desktop is great. This application will work well for any sized business and because of its simple user interface, even the most basic technological user will find the input of data very user friendly.

Susan R

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