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Text reminders – easy & automatic

Let GoReminders keep track of when to send a text message reminder to your customers. Then you can relax and be ready for when customers show up.

Smart Text Reminders

Text reminder (also txt reminder) [noun]: an electronic SMS reminder text message sent to a mobile phone that causes someone to remember something; often used instead of a phone call reminder. “GoReminders text reminder software automatically sends each of customer a text reminder before an appointment so you can focus on your work.”

Send text reminder, email reminder, or both

Send text reminder, email reminder, or both

Text Appointment Reminders

GoReminders is the easiest way to get started with automatic text message reminder notifications for your clients. You can schedule your appointments a month in advance or a day before, and GoReminders is smart enough to know when to send text appointment reminders to your clients.

A recent study at the University of Kentucky about text message appointment reminders and reducing no-shows found that “Cost-benefit analysis yielded a potential 1:6 return.” Just from text messaging reminders. That’s a 6X return on investment – simply by using a business text messaging service! For example, if you take our $20/month plan, a 6X return would mean an extra $1,440 in money you made over the year. Many of our users find that GoReminders saves them even more money than that when sending reminder texts. We think the ROI is even better than 6X for GoReminders users because we make it so inexpensive to send text reminders. When we did a survey, the average amount of revenue saved was an astounding $27,404 per year using our reminder app that sends texts. That seems crazy at first glance, but the amount of money lost by no-show and no-call appointments is much larger than it seems. It’s like watching a leaky faucet – it seems like just a trickle, but if you plug the drain (or check your water bill) you’ll quickly see how much it builds up. And since our appointment reminder software has a completely free trial, you’ll be able to see the impact on saved time and increased revenue when you test it out.

“Findings show text messaging is effective in reducing no-show appointments and is cost beneficial. Technology including text messaging is becoming common practice and its use is supported by current evidence-based research. Utilizing high-tech methods such as text messaging reduces no-show rates, is cost-effective and increases clinic and provider productivity.”

Customizable text reminder schedule

Customizable text reminder schedule

Appointment Reminder Text

Text reminders are by far the most popular customer reminder method among GoReminders remind text service users. The other options are Email, Both Text & Email, and None. You can decide on the reminder method based on what each customer wants, and our email (yes, GoReminders is also an email reminder service) & text reminder system will remember that choice so it’s less work for you. This is the easiest-to-use calendar reminders app that’s always updated to save you time.

Need to be reminded too? We can do that. Just set the option to send yourself a reminder and each time your clients get reminded, you do too.

Appointment Reminder Text Message Sample Template

Our appointment reminders are sent via automated text messages. You just set up the appointment, set all the options, and when you want your customers and/or staff to be reminded, and our system takes care of the rest. Use customizable reminder templates for all types of different reminders. Here’s a sample template that you could text to your customers:

You have an appointment with {{Staff Member}} at {{Time}} on {{Date}}.

Please reply with R to reschedule, C to confirm, or X to cancel.

Customizable message templates

Customizable message templates

Appointment Reminder Email

At GoReminders, we know different types of business make use of different types of reminders, so we offer email in addition to text reminders. You can even send both at the same time if you’d like. Email reminders help your customers show up on time and ready to go, and not only that, it leaves a strong impression when a customer sees your message in their inbox. They really appreciated the convenience of it, and they’ll be impressed with your professionalism.

Appointment Reminder Email Sample Template

Here’s a template for a typical appointment reminder email:

You have an appointment with at

Please reply to this email with to reschedule, to confirm, or to cancel.

Then you would receive a confirmation email which looks something like this:

confirmed an appointment for at

Text Reminder App

A text reminder app like GoReminders is an easy way for your clients confirm appointments. They just reply “C” to confirm and the appointment will show a check mark in the calendar! If you want, you can also allow your clients to automatically cancel and reschedule appointments via text by having them reply “X” to cancel and “R” to reschedule. Cancelled and rescheduled appointments are clearly marked in GoReminders with an icon and different colors. GoReminders also supports multilingual text reminders in any language and recurring text reminders.

Need to market your services via text? Use our message blast feature to send out promos, announcements, offers, and more! GoReminders is more than just a text reminder app. We’ve got a full suite of features to suit every business, all in one easy to use app.

Use the GoReminders text message reminder system for your appointment book, and never worry about remembering to send text message reminders to a customer – your phone doesn’t even need to be on. That saves you time & makes you money. We’re also an appointment booking app, so your clients can book their own appointments, or you enter them in yourself. Try it free to see the beautiful simplicity of our auto text reminder service on iPhone, iPad, Android, Mac, PC (Windows), and any web browser on any computer. Literally 10 seconds to get setup and you’ll be entering appointments – fastest and best text reminder app for iPhone and Android.

Customer Feedback

I really enjoy GoReminders! It’s definitely a great asset to our company and saves us loads of time by both reducing the amount of “confirmation calls” we need to do manually, and the amount of missed service calls due to locked gates or forgotten appointments. GoReminders is efficient and simple to use.

Melainy Noah, Office Manager at Elite Pool Service

How to send SMS client reminders with GoReminders

GoReminders makes it extremely easy to send SMS client reminders. You don’t need to have your iPhone or Android or computer on at the time the reminder gets sent or anything. You don’t need to do anything to trigger the SMS text reminders—after the appointment is scheduled in GoReminders, our system automatically sends the reminder to your client based on your account settings.

How to write a reminder text message

The best reminder text messages are short and informational. Keep it less than less than 140 characters to avoid it getting broken up into multiple chunks on some phones and carriers. That can happen if the message is longer than 160 characters, but we recommend your templates be less than 140 characters because your reminder message will often include template tags which means the actual message might be longer than the template when the tags get replaced with real info (such as someone with a long first name). GoReminders allows longer reminder message templates if you do need extra room.

How to send a reminder text on iPhone or Android

We send our automated text message reminders for you behind the scenes, regardless of whether you’re on an iPhone or iPad or Android or computer.

Can you remind me via text message?

Yes! You have the option of getting text or email reminders for yourself and staff members.

Can I send text reminders to multiple people at once?

Yes! Our group scheduling app allows you to remind a few people or many people at once. If you’re looking to do text marketing in addition to, or instead of reminding people, we have that covered too. Our text blast app is a great way to keep your customers engaged with your business via coupons, announcements, promotions, or any other kind of marketing you can think of.

Increase Revenue By Cutting Out No-shows

See why thousands of businesses trust GoReminders to grow their business