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Get 6X ROI with Automated Appointment Reminder Software for Your Business

Try GoReminders free (no credit card needed)

Maximize productivity, efficiency, and revenue by eliminating missed appointments with GoReminders.

You’ll be closer than ever to the ideal: on-time customers all day long, fewer customers waiting in line, and more profitable time in your shop for everyone. According to a University of Kentucky study, 600% ROI was found across all industries when they started using appointment reminders to keep in touch with their customers. It’s a competitive advantage you don’t want to miss!

Stop setting cash on fire due to no-shows

You’ll never again waste valuable time (and lose out on potential cash) just because a customer forgot their appointment. With GoReminders, your appointments are full, your people are working, and your business is maximizing revenue.

Without reminders, clients just forget (and cost you money)

It’s frustrating to make an appointment, confirm it verbally, schedule the labor, order parts or supplies — and then be confronted with no-shows. Even multiple no-shows a day!

Worse than frustrating, it’s disappointing and expensive. Your business can never make up those hours lost to no-shows.

The “old” way to remind customers that actually works: automated text and email

Automate reminders to set you and your people free to focus on revenue-generating tasks!

Everyone uses text. Everyone uses email. This means it’s easier to reach out and remind people of their appointments!

The fact is, clients now expect text or email reminders for appointments because they get them from many different kinds of service providers. Text reminders just work because text is where people communicate personally. Email is where people go to handle business and official messages.

Appointment reminder software that can handle both text and email covers all your customers. You’ll never have to worry “Did they get the message?” again.

 

It’s easy to send appointment reminders with GoReminders:

  1. You write a custom text message reminder template.
  2. You set up the client’s appointment details (unless you choose instant booking or booking request mode)
  3. GoReminders handles the rest, sending personalized reminders automatically so that customers remember and show up on time.

 

GoReminders gives you:

  • Unlimited message templates (so you can speak to any type of customer)
  • Automatic personalization via template tags
  • Message sequences
  • Follow-ups to generate reviews, get feedback, or to schedule a new appointment

See What Our Customers Say

GoReminders have been a great addition to our Auto Glass business. Noshowappointmentshavebeenreducedby80%. Also, this company has the best customer service and really listens to the needs of there clients. I would refer this company and there service to anyone who has clients that meet for face to face appointments, whether you are going to them or they are coming to you!


Tanner Balfany, Only 1 Auto Glass

As a very busy mom, wife and business owner, GoReminders has been a game changer. Our days feel less chaotic, more productive and business is up!

Kayti Lomeli, Financial Advisor

I really enjoy GoReminders! It’s definitely a great asset to our company and saves us loads of time by both reducing the amount of “confirmation calls” we need to do manually, and the amount of missed service calls due to locked gates or forgotten appointments. GoReminders is efficient and simple to use.

Melainy Noah-Guzman, Office Manager at Elite Pool Service

GoReminders Features Customers Love

Super easy usability: 30-second setup

It takes literally 30 seconds to get set up with GoReminders. That’s it! You’ll be entering appointments and automating your reminders in less than a minute.

First Template
Availability

Easy, flexible booking for your customers

Customers can schedule service appointments themselves 24/7, or you can choose to approve appointment times at your own discretion.

Custom booking page

You’ll get a custom-branded booking form! Share it via social media, QR code, or a link to gain visibility anywhere (and grow your business 24/7).

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text reminder example

Full-suite messaging service

GoReminders has a full suite of features to suit any small-to-medium sized business, all in one easy-to-use app. Unlike most reminder services, GoReminders allows customers to confirm, cancel, or reschedule appointments with a simple text reply (or button in email reminders). Two-way texting also allows you to open up detailed conversation with any customer without giving out your personal number.

Fill up slow days with message blasts

Use the message blast feature to send out promos, announcements, and offers to customers via text, email, or both. Sudden cancellation on a popular day? Send out a message and let your customers know so they can take advantage (and you can fill your calendar).

New Blast
Calendar

Like having a 24/7 admin assistant

You can schedule your appointments a month in advance or a day before, and GoReminders with send text or email reminders to your clients at whatever intervals you set.

Plus, a no-risk, 30-day money back guarantee

Try it for 30 days. We’re so sure you’ll see a big difference in your business that we ‘re offering a 30-day money back guarantee for business owners looking for a new reminder solution. If you want a refund, you get it. No questions asked!

How do I send an appointment reminder?Arrow

The easiest way to send an appointment reminder would have to have an app send it for you. The beauty of our appointment reminder software app GoReminders is that it automatically reminds your clients at the right time.

If you want your clients to get sent appointment reminder messages from our app, all you have to do is this:

  1. Enter the appointment in GoReminders.
  2. Make sure to include your client’s phone number or email address.
  3. Choose “Text” or “Email” or “Both” as the “Reminder Type” for the appointment reminder.
  4. Sit back, relax and the appointment reminders will automatically be sent at the right time.
How do I create a Service?Arrow

With Services added to your account, you can also add the {{Service}} tag to your reminder templates, so if a service is selected on the appointment form or booking form, it will automatically be added to your text and email reminders. With GoReminders, you can add an unlimited number of services to use in appointments and reminders.

To create Services, do the following:

  1. Go to the Settings > Services page.
  2. Click the orange + sign to create a Service.
  3. In the Service Label text field, enter the name of the service (ie. For a hair salon, you may want to enter “Basic Style Service”). This is the selection you will see in the Service dropdown on the Appointment form.
  4. In the Details text field, enter a brief description of the service (ie. “Oil Change”). The Details text field is client-facing so text entered in this field will appear on the Booking form and in the reminder messages, if the {{Service}} template tag is used.
  5. Choose the Default Length of the service, if desired. (The default length can be overridden on the Appointment form when creating an appointment.)
  6. Click the Save button to keep the entries.
  7. Repeat Steps 2-6 for any additional services you’d like to have on your account.

Now your appointments will be more personalized with the services your business provides!

Can my customer be automatically asked for a review after their appointment?Arrow

Yes! With GoReminders’ review automation feature, you can easily request feedback from customers and choose what you want to do with that feedback.

  1. In your GoReminders account, go into Settings > Reviews.
  2. Then, set up your review page by adding your Google My Business Page.
  3. From there, you can customize your messaging for review screening however you like.

When requesting reviews in a follow-up message, customers will first receive a link to your review page. The first screen they see when clicking on this link is a message asking them how their experience was. You can customize this message however you like.

Then, depending on whether they indicate a positive or negative experience (you can customize the option names), they will either be directed to your public review page or a different page to provide private feedback. This way, negative reviews aren’t posted if you don’t want them to be. But you can still use that feedback to repair the relationship or improve your business.

Read our help doc on How to Request a Google Review from Customers to learn more.

Can I remind my employees about appointments assigned to them?Arrow

Yes! You can remind both you and your employees about confirmed, canceled, or rescheduled appointments if you choose.

  1. When you create a new staff member, find the drop down labeled “Forward confirmation/reschedule notices and customer SMS replies?“
  2. Select “Yes, text me” or “Yes, email me” depending on your preference.
  3. Add the staff member’s email or phone number and click “Save.” They will now receive appointment notifications.

To remind yourself about every appointment, all you need to do is select “Yes, text me” or “Yes, email me” from the “Remind Yourself Too?” dropdown in the reminder settings. You can set a time frame for your reminders and add multiple phone numbers or email addresses if you choose.

Try GoReminders Risk-Free for 30 Days!

Enjoy an easy, ironclad, no-questions-asked 30-day money-back guarantee when you try GoReminders for your business.