How to Change the Reminder Type (how your customers receive their reminders) on your Customer’s Profile

Updating how your clients receive their appointment reminders is simple! (SMS, email, both, or none)

Go to your client’s Customer Profile to change their Reminder Type.

Click “More” at the top part of the webpage in your account.
Under “Customers”, click Search.
On the Customer Search page, type in a few letters of the client’s name in the search box.
Click on the name of the client that needs to be updated.
In the “Edit Customer” page, go to the Reminder Type.
Select how the client wants to receive their appointment reminder/s – Email, Text, Both, None
Click Save.