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About UsIt's easy to use and it helped us to get really good Google reviews from our clients.
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It's easy to use and it helped us to get really good Google reviews from our clients.
I also use it to send clients a request to leave us a Google review and GoReminders made it easy with their prompts. That way we can weed out the negative reviews if we were ever given one.
Online reviews on Google are a crucial driver of clients for local businesses. Most people will Google a business before making a purchase or booking a service, and they will often choose the one with the best reviews. This is where using review request software makes a big difference, especially with an automated system like GoReminders.
GoReminders automated review request system is an advanced solution designed to enhance how businesses get reviews from clients. Instead of just sending a review link to your clients and hoping for the best, you can use our system to ask for feedback and handle both positive and negative reviews more effectively.
When clients are happy with your service, our automated review request feature prompts them to leave a review for you on whatever platform is most important to your business such as Google, Yelp, or Facebook. This approach to online review generation helps you get more positive reviews, making your business easier to find on the internet.
Yes, you can customize the messages sent to clients, enabling you to maintain your brand voice and personalize the review request experience.
You can request reviews on whatever platform is most important to your business, such as Google, Yelp, Facebook, and industry-specific review sites.
You should see an increase in positive reviews within your first week, as satisfied clients begin to leave positive reviews depending on your volume of appointments and customer engagement.
After an appointment or service is completed, GoReminders automatically sends an email or text message to the customer (you can even customize when and to whom the review request is sent), asking them how the appointment went. It can filter responses based on customer satisfaction, directing happy clients to write a Google review and less satisfied clients to a private feedback form.
Clients can receive review requests through email and SMS/text messages, depending on their contact preference.
Positive reviews, especially on Google, can make your business more visible to potential clients looking for your products or services using search engines. Regular, fresh reviews are seen as a marker of a relevant and reputable business, making your business easier to find on the internet.
Not all clients will respond to review requests, but automation significantly increases the likelihood of receiving feedback by making it easier and more convenient for clients to leave a review.
Yes, you can choose which transactions or services trigger a review request. This lets you focus on areas of your business where you’re particularly seeking feedback or improvement.
The feedback will be sent to you as a message under the Messaging tab, so you can continue the conversation with them if you want. It’s best to respond professionally and offer to resolve the issue, showing clients that you value feedback and customer service.
You can choose to send the review request any number of hours or days after a customer’s service or transaction. This timing ensures their experience is fresh in their mind, making them more likely to leave a review.
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