Whether you work in sales or have a service based business — you should always have an automated follow up system in place. Implementing an automated lead follow up system or customer follow up system can keep your business top of mind so your potential client or current customer knows you don’t take their business for granted, and you want to build a long lasting relationship.
Having an automated follow up system can serve a variety of purposes that can build your customer base and ultimately help the bottom line. Sending automated follow up emails and text messages can help your business build relationships and retain customers—and can also be a great marketing asset.
You can use follow-ups to:
- Get feedback from customers after you see them.
- Prompt customers to come back in a few months, or a year, or whenever you like.
- Get online reviews. (We’re going to have additional features soon to make getting online reviews as smooth as possible…stay tuned!)
With GoReminders, follow-up messages can be scheduled anywhere from 1 hour after an appointment to 30 months after an appointment. You can send two follow-ups per appointment, in addition to the three reminders you are able to use.