5 Appointment Booking App Features That Will Save You Time and Money

No matter what industry your small business is in, if you’re still manually booking your appointments, you’re simply not utilizing your resources properly. By automating the process with an appointment reminder app, you’ll be saving time, allowing you to focus more on generating more revenue. Having an efficient booking process with the help of an appointment app or software can help modernize your business by simplifying your day-to-day operations, ultimately leaving your business with more time and resources to focus on ways to bring more customers through your door. But not all appointment booking apps are created equal, and they tend to vary in both cost and features. So, which one is right for your business? Check out these five appointment booking app features that can help save your business time and money below.

Appointment booking features save time and money

Automated email and SMS/text reminders

One of the most important aspects of your business is ensuring that your customer arrives at their scheduled appointment, and if your business is still contacting your customer’s manually, you’re wasting a lot of valuable time. An essential appointment booking app feature is having an automated email and text message reminder that you can program to send to your customers prior to their appointment. Having an automated reminder reduces the risk of no-shows, and eliminates the human error of accidentally overlooking a scheduled appointment. This is an essential feature for an appointment booking app, so if it’s not offered as a feature option, it’s not worth your investment. 

Appointment Calendar App

Imagine having a calendar app that can automatically fill in data such as the date, time, service, and consultant name for each appointment made that syncs immediately to whichever calendar your customer uses, like Google Calendar, Mac calendar, iCal, or Outlook. When a customer books an appointment, a calendar reminder app essentially does all of the hard work for you, making it a seamless process not only for your customer but for your business as well. 

Recurring text and email appointment reminders

While it’s incredibly important that your appointment booking app features a simple appointment reminder, don’t forget about your repeat customers! If you have repeat appointments, having a recurring text and email appointment reminder is a tool that your business needs in order to automatically alert your customer via email or text on an ongoing basis.

Multilingual appointment reminders

You wouldn’t want a language barrier to be the reason a customer looks elsewhere for business, so look for an appointment book app that features the ability to send out reminders in different languages for your multilingual customers. When you have complete control over the reminder message, you can create multiple multilingual reminders in a variety of languages, meaning full customer satisfaction when it comes to your business.

Easy-to-use software setup

An appointment booking app or software service can be everything that your business needs, but if you need to jump through hoops just to attempt to set it up, you’ll be wasting valuable time and resources. And, if it’s a challenge for your business, chances are that scheduling as a client might be just as time consuming — a big no-no. If the app you have your eye on offers a free trial, utilize the offer to ensure that their product isn’t difficult to set up or use. Similarly, try using the software from the customer’s perspective before your purchase, that way you can rest easy knowing you’re choosing the appointment booking app for you and your clients.

By pinpointing what appointment booking app features will give you the most bang for your buck, you’re helping your business create a better experience for your staff and your customers. Choosing an app or software that covers a widespread variety of features can help to cut down on wasted time — such as manually booking or confirming appointments — therefore, saving you money in the long run, so you can focus on making your business the best it can possibly be.