6 Text Templates to Boost Your Tattoo Client Show-Up Rate
Use these templates to eliminate no-shows at your tattoo shop.
With nearly everyone having a mobile phone, many businesses are taking advantage of text message appointment reminders to save time and ensure customer engagement. Automated reminders are an effortless and efficient way to communicate with customers, and can be tailored to match the tone of your tattoo shop. By reducing the risk of no-shows, your business can maximize its resources and revenue.
To choose the right text reminder template, consider the tone you want your business to convey. Whether you prefer a laid-back, witty style or a more formal, prompt tone, you can find a template that fits your business. Here are six appointment reminder text message templates to consider for your tattoo shop:
All these templates can be copied and pasted into GoReminders. Anything that looks like {{This}} is a template tag that will get automatically filled with the correct customer and appointment details.
Template 1:
Appointment Confirmation: “Hi {{First Name}}, this is {{Staff Name}} from [Tattoo Shop]. Just a friendly reminder that you have an appointment with us on {{Date}} at {{Time}}. If you need to reschedule, please let us know. We look forward to seeing you soon!”
Pre-Tattoo Preparation: “Hi {{First Name}}, this is {{Staff Name}} from [Tattoo Shop]. As a reminder, please make sure to eat a meal and hydrate before your appointment. We also recommend avoiding alcohol for 24 hours before your appointment. If you have any questions, please don’t hesitate to reach out.”
Aftercare Instructions: “Hi {{First Name}}, this is {{Staff Name}} from [Tattoo Shop]. Just wanted to remind you to follow the aftercare instructions we provided to ensure the best healing process for your new tattoo. If you have any questions or concerns, please don’t hesitate to reach out.”
Touch-Up Appointments: “Hi {{First Name}}, this is {{Staff Name}} from [Tattoo Shop]. Just a friendly reminder that your touch-up appointment is coming up on {{Date}} at {{Time}}. If you need to reschedule, please let us know. We look forward to seeing you soon!”
Annual Check-Up: “Hi {{First Name}}, this is {{Staff Name}} from [Tattoo Shop]. Just a friendly reminder that it’s been [Number of Years] years since you got your tattoo. It’s a good idea to come in for a check-up to make sure your tattoo still looks as great as the day you got it. Let us know if you’d like to schedule an appointment.”
Gift Certificate Expiration: “Hi {{First Name}}, this is {{Staff Name}} from [Tattoo Shop]. Just a friendly reminder that your gift certificate will expire in [Number of Days]. We’d love to schedule an appointment for you to use it before it’s too late. Let us know if you’re interested.”
By using these text reminders, you can help ensure that your clients have a positive experience at your tattoo shop and feel confident about their tattoos. Good luck! With an automated system like GoReminders, you can save time, reduce no-shows, and ensure that your schedule is filled with paying clients who will show up on time.
With GoReminders, it's very simple. They have an option where you can remind the clients twice. I found that this has been saving me a lot of time waiting for them to show up. This gives them an option to respond to the confirmation that they have an appointment coming up. And it gives you the ease of mind that they will be there. I recommend it to all my tattoo friends out there!
Jim Allchin, Island Avenue Tattoos
We definitely had our fair share of no-shows and unfortunately, with a service industry like ours and also dealing with custom designs and jewelry settings, and stuff like that, it is important that people are showing up to their appointments. We might’ve had 10 no-shows in a week, and GoReminders brought that down 80% to 90%—and it's created some other protocols in terms of how we are able to deal with the no-show clients.
Kelly Brookes, West Coast Piercing
I just love everything about it! It's simple, easy to use, and all of my employees at the shop want to use it as well. GoReminders is definitely great in helping with no-shows and cancellations because we're able to send our clients two different messages. If someone needs to reschedule or cancel, they will just get that text and then be able to resolve that issue really quickly. In the end, I feel like it helped us to get really good and positive Google reviews from our clients because we have a nice system and clients like that organization.
Tiffany Perez, Ink Gallery Tattoo Studio
A few moments of my time and my clients get automatic reminders. Saves me time and they’ve never had that kind of service at a tattoo shop. My clients always ask “are you gonna send me a reminder for my next appointment?” Not kidding, they’re impressed as much as I am!