Conversion ruler tracker

Reminders

Information about reminder-specific features

Confirmation and reschedule notices

How do you find out if your client confirmed, needs to reschedule, or canceled? Read on for more information on that.

Can I send more than 1 reminder?

You can send one reminder per appointment, or you can send two. Here’s how to send two reminders per appointment.

How can I add a location to my reminder messages?

Does your business have multiple locations? Here are instructions for using the locations feature and template tag.

How can I add a staff member to my reminder messages?

GoReminders can handle multiple staff members. Here are instructions for using the staff member feature and template tag.

How can I add a Service to my reminder messages?

Instructions for adding services with template tag. Helpful customization features for your booking form and templates.

When do reminders get sent?

GoReminders sends out automated text message reminders. Here is some info on setting up your automated reminder schedule.

Can I get a dedicated phone number?

You can have a dedicated toll free number in GoReminders. Here’s info on getting a phone number assigned to you.

Can I have multiple reminder templates?

You can! Check out these instructions for setting up multiple different reminder templates in GoReminders.

Can I get reminders, too?

Because sometimes we all need reminders. Just a quick change in the settings and you’ll get texted and emailed for each appointment.

Can my customers reply to reminders?

Your customers can reply to your reminders. Here’s more info on how a customer can contact you by replying to your reminders.

Can I customize the reminder messages?

GoReminders lets you say what you want! Check out this article to see the different ways you can customize your reminder messages.

How can I add my business logo to my email reminders?

How to add your business’s logo to your account, so that it will show up on email reminders that you send out.

Disabling confirm/reschedule/cancel instructions

Sending follow-up reminders, but don’t want your clients to see confirm/reply instructions? This article explains how to do that.

Free SMS compliance message

Whenever you send out a blast, any first-time recipients will automatically get a compliance message, free of charge. Read on for details.

SMS Compliance

Looking to do text marketing? Here is some information about SMS compliance and the required disclosures associated with it.

Can I delete a Message Sequence?

How to delete a Message Sequence in Reminder settings. For all those times when you create too many messages.

Sending a same-day reminder

It’s not too late! You can still create reminders to inform customers about appointment arrivals on the same-day.

Sending an immediate reminder

Need a reminder sent out urgently? No problem. Here’s how to send immediate messages for services and other reasons.

How can I send a reminder about a completed service?

Creating reminders to alert clients when their service is completed or product available for pick-up.

How can I include links in reminder messages?

Instructions for adding URLs and hyperlinks to reminder templates, and using a URL shortener for best results

How can I send my clients Zoom links in my reminders?

Remote work is more prevalent than ever. Here are instructions for sending Zoom meetings to your clients so they can meet with you remotely

Creating a reminder message without a set date

Can I schedule a “week of” appt instead of exact day/time? For example, can the automated message say “We’ll be there the week of May 4” ?

Styling your reminder with a Line Space

A quick little to tip on how to add a line space to reminder templates to make them more visually appealing.

How can I send a review request to a client?

You did a great job with your last customer and now you want to ask them for a review. Here are instructions for that.

Rename Reminder Templates

Keeping your reminder templates organized is easy in GoReminders. Here’s how to rename your Reminder Templates

How to create a Default Reminder Template

Use the same reminder a lot? Here’s how to create a default reminder template to use for appointment and booking reminders.

Custom Fields and Tags

How to create custom fields and tags in GoReminders for use in the appointment creation form and in reminder templates

Reminding my customers in different languages

What languages does GoReminders support in the reminders? All of them! It features fully customizable reminder templates.

Custom Confirm & Reschedule Instructions

Customers can confirm & reschedule by replying to your reminders. Here’s how you can customize those instructions.

Time Windows

Indicating appointment windows or time ranges in your reminders is easy to do! Here are our suggestions to set it up.

How to opt-in or opt-out to SMS reminders

Did your client accidentally opt-out? No problem, they can always opt back in. Here’s how they can do that.

Different reminder sequences per customer

Customizing reminder sequences for different customers. With Message sequences, you can send different reminder templates.

Reminder Replies and 2-way Messaging

Two way messaging is an important communication tool. Here’s how you can communicate with your clients after a reminder has been sent.

Message Sequences

Sometimes you need to remind a customer multiple times. Here’s how to use and create the Message Sequences feature.

Adding images and multimedia to reminders

GoReminders can handle images and other media. Here’s how to add those to your reminders with links.

How to create an immediate self-reminder

You can remind yourself too! Here’s how you can remind yourself and your team about new appointments.

Customize Confirm/Reschedule/Cancel messages

Customers can confirm & reschedule by replying to your reminders. Here’s how you can customize those instructions.

Sending out reminders

Do you have to do anything to trigger the reminders? Nope! Our reminders are fully automated even if your phone or computer is off.

Reminder template length

Text and email reminders are limited in length. You can use this workaround if you need to send a longer message though.

What number are text reminders sent from?

You have options for what number is used for SMS reminders. GoReminders can set up a dedicated toll free number for you.

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