Information about reminder-specific features
You can send one reminder per appointment, or you can send two. Here’s how to send two reminders per appointment.
Does your business have multiple locations? Here are instructions for using the locations feature and template tag.
GoReminders can handle multiple staff members. Here are instructions for using the staff member feature and template tag.
Instructions for adding services with template tag. Helpful customization features for your booking form and templates.
GoReminders sends out automated text message reminders. Here is some info on setting up your automated reminder schedule.
You can have a dedicated toll free number in GoReminders. Here’s info on getting a phone number assigned to you.
You can! Check out these instructions for setting up multiple different reminder templates in GoReminders.
Because sometimes we all need reminders. Just a quick change in the settings and you’ll get texted and emailed for each appointment.
Your customers can reply to your reminders. Here’s more info on how a customer can contact you by replying to your reminders.
Reminder Messages are fully customizable! Message Templates allow you to include the appointment info your customers need to show up.
How to add your business’s logo to your account, so that it will show up on email reminders that you send out.
This article explains how you can easily change how your clients receive their appointment reminders (SMS, Email, both or none).
Sending follow-up reminders, but don’t want your clients to see confirm/reply instructions? This article explains how to do that.
Whenever you send out a blast, any first-time recipients will automatically get a compliance message, free of charge. Read on for details.
Looking to do text marketing? Here is some information about SMS compliance and the required disclosures associated with it.
How to delete a Message Sequence in Reminder settings. For all those times when you create too many messages.
It’s not too late! You can still create reminders to inform customers about appointment arrivals on the same-day.
Need a reminder sent out urgently? No problem. Here’s how to send immediate messages for services and other reasons.
Creating reminders to alert clients when their service is completed or product available for pick-up.
Instructions for adding URLs and hyperlinks to reminder templates.
Remote work is more prevalent than ever. Here are instructions for sending Zoom meetings to your clients so they can meet with you remotely
Can I schedule a “week of” appt instead of exact day/time? For example, can the automated message say “We’ll be there the week of May 4” ?
A quick little to tip on how to add a line space to reminder templates to make them more visually appealing.
You did a great job with your last customer and now you want to ask them for a review. Here are instructions for that.
Keeping your reminder templates organized is easy in GoReminders. Here’s how to rename your Reminder Templates
Use the same reminder a lot? Here’s how to create a default reminder template to use for appointment and booking reminders.
How to create custom fields and tags in GoReminders for use in the appointment creation form and in reminder templates
What languages does GoReminders support in the reminders? All of them! It features fully customizable reminder templates.
Customers can confirm & reschedule by replying to your reminders. Here’s how you can customize those instructions.
Indicating appointment windows or time ranges in your reminders is easy to do! Here are our suggestions to set it up.
Did your client accidentally opt-out? No problem, they can always opt back in. Here’s how they can do that.
Customizing reminder sequences for different customers. With Message sequences, you can send different reminder templates.
Here’s info on how you can communicate with your clients when they reply to reminders and blast messages.
Sometimes you need to remind a customer multiple times. Here’s how to use and create the Message Sequences feature.
GoReminders can handle images and other media. Here’s how to add those to your reminders with links.
You can remind yourself too! Here’s how you can remind yourself and your team about new appointments.
Do you have to do anything to trigger the reminders? Nope! Our reminders are fully automated even if your phone or computer is off.
Text reminders are limited in length. Here’s info about the character limit for text reminders.
You have options for what number is used for SMS reminders. GoReminders can set up a dedicated toll free number for you.
How do you find out if your client confirmed, needs to reschedule, or canceled? Read on for more information on that.